Alerts

Managing and Team Alerts

Maintain alert quality over time by editing, pausing, duplicating, and reviewing team-shared alerts.

An alert list needs regular maintenance. Neglected alerts become noisy quickly.

Management actions

ActionWhen to use
EditThe scope, filters, or destination need updating
DuplicateA new alert should be "almost the same" as an existing one
PauseThe logic is still worth keeping but should not send email right now
DeleteThe alert is obsolete and will not be needed again

Team alerts

When shared alerts exist, the alert list can show or hide Team Alerts to separate:

  • Alerts you manage personally
  • Alerts shared at the team level

Direct links to a team alert keep it visible even when team alerts are otherwise hidden.

Maintenance checklist

At shift handover or weekly review:

  1. Which alerts still reflect current priorities?
  2. Which alerts are generating noise?
  3. Which alerts should be shared with the team?
  4. Which alerts can be retired?

Next steps